Many of our clients have specific inquiries concerning our services. Here are just a handful of the questions that come up frequently at Spotless Clean SD, LLC.
It is absolutely worth it! We clean the things that you may not even realize need to be cleaned, or know how to properly clean. By paying for a deep clean, you can rest assured that your house will be cleaner than ever before, and you won’t have to stress or find the time to do it yourself.
A deep clean can vary, but will usually include cleaning the things that you might not always think about or get around to yourself. Some examples include cleaning behind appliances, dusting baseboards, cleaning window frames, and plenty more. Your house is guaranteed to feel cleaner, and last longer so you don’t have to worry about keeping up with it as much!
A standard cleaning may simply be tidying up the area and wiping down surfaces. A deep clean will include thorough sanitation of everything as well. This ensures that things stay clean longer, meaning less germs and bacteria present in your home as well.
200% Happiness Guaranteed! If you’re unhappy with your cleaning for any reason, simply let us know in the next 24 hours and we’ll re-clean for free.
Please note that refunds are not offered prior to a Re-Clean being accepted. Your alert must be done within 24 hours post-cleaning. A Re-Clean will only be completed within a 2-day window from your date of service, otherwise, it will be considered denied. No refund will be offered if a Re-Clean is denied.
That’s okay! Just leave us detailed entry instructions when you schedule your appointment, so we know how to gain access to your home. Your home will be locked when the cleaner leaves.
You do not have to be home for your clean if the cleaning staff has proper directions for entering and exiting your home
If you’re happy with your cleaner you had, we’re happy to send them to all your appointments. You just contact us to let us know and we’ll make it happen.
If the person is on a vacation or there is an emergency, another person will be sent.
Pick up clutter. The cleaning service is there to clean, not organize unruly paperwork, toys, dishes, or other clutter. If you get these things in order before the cleaning person arrives, you are saving them time and allowing them to better get down to business. Also, be sure to put away anything you would not want to be damaged during cleaning.
Yes, we provide all cleaning supplies, products, and equipment.
We offer safe and green cleanings. This means that the products we use are environmentally friendly, and are also safe to be used around pets and babies.
If the job is not done correctly or to your standards and you contact us within 24 hours of the original service, we will come back and re-do the service free of charge.
If our customers aren’t happy, neither are we. We have a focus on customer service and ensuring that our services meet your needs and expectations everytime.
We accept a wide array of different payments. On top of the standard options such as debit or credit, we also accept Cash App, Venmo, and Zelle.
We work around your schedule to ensure that your cleaning needs are met when it works for you.
We provide everything that could possibly be needed to make your space spotless at no extra cost.
We offer competitive pricing, and are happy to provide you with an estimate.
Our team has been highly trained in both cleaning and professionalism and takes great pride in their work!
If the job is not done correctly or to your standards, contact us within 24 hours of the original service and we will come back and re-do the service free of charge.
